Refunds And Returns
Cancellations / Refunds
We want you to be delighted with your purchase of this subscription and prepaid service. If you are not satisfied with your service and it is within 14 days of receiving your starter kit, we will refund your purchase in full.
However, if you do not contact us within this 14 day period, or if you have consumed more than 30 minutes, 30 texts, or 30MB of data within the said period, you will no longer be eligible for a refund.
If you transfer/port out your number to another carrier, you must have an active account with SpeedTalk Mobile. In addition in order to maintain our porting system, $10 service fee is required if you port out your number before 90-days from first activating the service. Your Service will be deactivated with us once the NSP (New Service Provider) successfully ports your number.“
We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase.
Please visit this page periodically to see the most current Terms and Conditions as we may change the term of use without advance notice.
SpeedTalk Mobile Wireless Customer Support: 1-866-701-5577
There is no contract, cancellations can be made any time by contacting customer support. A valid credit card is required to cover overages in case you exceed the applicable Voice, SMS and Data limits. To avoid overage charges, you should purchase the appropriate plan for your anticipated needs.